Customer Surveys
In today’s world, the costs of printing and mailing, a printed survey document is costly. Mailed surveys provide a very low response rate. Educated business owners realize that telephone surveys are more flexible and more economical than written surveys. Telephone surveys allow the respondent to request a better time and date for the survey to take place rather than simply “filing” the document away. Our skilled telemarketers can, based upon the respondent's verbal feedback, ask follow-up questions. In addition asking open ended questions via phone will generate more complete feedback than written surveys. Changes to questions asked can be implemented fast and with less waste than a printed survey document. Considering the fact that phone rates are dropping and mail rates are increasing telephone surveys clearly are a better value for the dollar. The telephone provides one-to-one relationship marketing on a scale that is beyond compare to any other medium.
Click images below to find out how our telemarketing services can provide answers to the following types of marketing surveys:
